Dear Media Temple,
I thank you for your great service; so far. I’ve never had a host actually respond to my technical questions with a real reply. Great customer service seems to be something you are working hard on and it shows. Your requests/questions UI is great. Normally I would have to email support and wait a day for a reply to only have to email back because the response was lacking. And then I find that the next tech support person replies oblivious to the original question, madness. Even though I’ve only had a couple “requests” the response times and support on all has been A+.
I look forward to this partnership. If you can call it that. And I hope you just don’t give great service in the first 7 days to only push me aside to the next new guy, which a lot of companies have done to me. oneandaghum.
Thanks again.
PS whenever you want to upgrade my SS to a VPS for a few pence a month, feel free.
