Sitting here with my new Treo just amazed at Cingular. Good and bad. The good being they updated their data plans and instead of an outrageous $30 for 10 megs it’s now $25 for unlimited so I can now surf all the Internet I want and even get my laptop hooked up via bluetooth and surf the Internet when I don’t have a WiFi connection and I won’t have to worry about the costs or my limits.
The bad, the main reason for me to call, is a $18 promotional fee that showed up on the bill. According to them when you see an ad on their site for a free phone or a phone on sale you have to pay them for the promotion. So, the buyer pays their advertising cost, scandalous. Crazy, I could see a lawsuit coming from this very soon. If your a lawyer give me a call. Cingular rebutted all my complaints with, you agreed to the terms posted on the site. Stryker maybe this could be your complaint letter. I am not as pissed as I could be since I knew there was the charge but I originally thought it was the activation fee.
At least I have unlimited transfers, for $5 less then I was going to pay for a crappy 10 megs.
