I look at AOL as a great resource for those older grandpas and grandmas who have no clue. They can log in and there email is there with a great portal of web links and pretty pictures for them to click on. But are they making it too easy?
Today I needed to help a middle aged woman just get to AOL. She had no idea how a URL worked and that you could just type in AOL.com in the web browser, press enter and it would take you to the AOL. Wow.
Is AOL enabling these people to become total computer noobs or is it user error?
contact me
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